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 The NetVarsity curriculum includes a catalog of over 300 online courses which draw on the expertise and experience of NIIT’s SEI-CMM Level 5 assessed Instructional Design and Development processes. 1. How can I update my profile? You can update your profile on the site by simply following the given steps: * Login to www.NetVarsity.com * Your LearnDesk home page will appear. (In case your status on the site is set to Student, you will be automatically redirected to niitstudent.com where you will need to enter your required profile details). * Click on the 'My Profile' link available on the left hand side of the My LearnDesk page and update your profile. 2. How can I change my password? You can change your password by following the below given steps.. * Login to www.NetVarsity.com * Your LearnDesk home page will appear. (In case your status on the site is set to Student, you will be automatically redirected to niitstudent.com. You can change your password in niitstudent.com by clicking on the 'Change Password' link available in the top bar) * Click on the 'Change Password' link available on the left hand side of the My LearnDesk page and click on the submit button.  Online Courses 1. What is an Online Course? A course where the learning topics and study material are made available to the students on the internet in the form of slide shows or other presentation formats is referred to as an Online Course. 2. What are the various kinds of Online Courses available at NetVarsity.com? NetVarsity boasts of a rich catalog of over 300 Online Courses developed at NIIT's SEI-CMM Level 5 Knowledge Solution Business. Whether you are a web developer, visualizer or a jobseeker, there is a course for you! Besides IT courses, NetVarsity has an array of online courses on Project Management such as Project Management, Project Network Diagrams & Project Network Analysis to name a few. 3. How can I opt for an Online Course at Net Varsity.com? The Online Course is a paid service available only to registered users of the site. To begin eLearning at NetVarsity.com, all you need to do is purchase an Online Course or a Subscription/Service pack. See Payment Process below. 4. Can I get free Online Courses? If you are a fresh registered user, a free eLearning Suite will get activated in your LearnDesk for a period of 30 days. The free eLearning Suite consists of 3 FREE Online Courses. 5. Is it mandatory to pay, if I need to pursue an Online Course? Yes, in order to begin elearning at NetVarsity.com, you need to pay up for Online Courses on the site. If you are a new registered user, a free eLearning Suite will get automatically enabled in your LearnDesk, which consists of 3 FREE Online Courses. 6. Can I get an extension on an Online Course? A course extension can be granted to you only if you pay up for the same on the site. * However, a course extension is not applicable in case of Hot Deals Pack, Subscription/Service Packs Project Management courses. 7. How do I pay for Online Courses at NetVarsity? The payment gateway on the site supports both online and offline transactions. You can make payments either through: - Credit Card (Both VISA & Mastercards are acceptable) for online payments. - Demand Draft/Cheque (for those users residing in India) for offline payments. 8. Do I get a certificate at the end of an Online Course? At the end of the Online Course at NetVarsity, you are eligible to get an eCertificate of Participation that certifies that you have completed the course. However, it does not indicate your performance level. 9. How can I view the eCertificate? You can access the eCertificate of your Online Course by clicking on the eCertificate link available in your LearnDesk on the site. Subscriptions/Service Packs 1. What are Subscriptions? Subscription Packs at NetVarsity combine the best practices of education delivery that offer you: * Online courses * 24*7 online mentoring support for niggling technical doubts through Experts Answer. * Online Tests to measure the 'how much' of your learning curve. * Practice Assignments on certain courses for brushing up acquired tech skills. * Access to Online Library with definitions to common keywords, external links & quick references. * Online peer discussions at Global Forum. 2. What are the various kinds of Subscriptions available on the site? There are three kinds of Subscriptions options available on the site. You can choose from: * Silver Subscription: It is a 90-day subscription to NetVarsity.com where you get: a) A choice of 1 basic course with over 4 hours of eLearning b) Unlimited access to special eLearning services like First Access, Global Forum and Online Library c) Unlimited attempts at Online Tests on a range of 5 Topics of your choice d) Facility to post 5 technical queries through Experts Answer. * Gold Subscription: It is a 6-month subscription to NetVarsity.com where you get: a) A choice of 1 course with over 7 hours of eLearning b) Unlimited access to special eLearning services like First Access, Global Forum and Online Library c) Unlimited attempts at Online Tests on a range of 10 Topics of your choice d) Facility to post 10 technical queries through Experts Answer. * Platinum Subscription: It is a 6-month subscription to NetVarsity.com where you get: a) A choice of 2 advance level courses with over 12 hours of eLearning b) Unlimited access to special eLearning services like First Access, Global Forum and Online Library c) Unlimited attempts with access to all Online Tests d) Facility to post unlimited number of technical queries through Experts Answer. 3. What are Service Packs at NetVarsity.com? In case you do not want to register for a course, but want to avail of technical support services from NetVarsity.com, you can opt for Service Packs. Through Service Packs you can avail of the following services: * 24 *7 online mentoring support for all niggling technical doubts through Experts Answer service. * Online Tests to help you measure the 'how much' of your learning curve. * Practice Assignments on certain courses for brushing up acquired tech skills. * Online Library with definitions to common keywords, external links, quick references. * Online peer discussions at Global Forum and an update on the latest IT buzzwords. 4. What are the various kinds of Service Packs available on the site? There are two kinds of Service Pack options available for you on the site. You can choose from: * Basic Service Pack: It is a 60-day Service Pack where you get: a) Unlimited attempts at Online Tests on a range of 5 Topics of your choice b) Facility to post 5 technical queries through Experts Answer. c) Unlimited access to special eLearning services like First Access, Global Forum & Online Library * Premium Service Pack: It is a 60-day Service Pack where you get: a) Unlimited attempts at Online Tests on a range of 10 Topics of your choice b) Facility to post 15 technical queries through Experts Answer. c) Unlimited access to special eLearning services like First Access, Global Forum & Online Library 5. What is the difference between a Subscription Pack and Service Pack? Subscriptions are an enriching, wholesome learner centric eLearning experience . With an efficient integration of online courses, services and technology, Subscriptions make eLearning convenient & cost effective. Service Packs are easy solutions for those of you who do not want to register for a course, but want to avail of technical support services on the site. 6. Can I get an extension on Subscriptions/Service packs? There is no course extension granted in case of Subscriptions/Service Packs once the course expiry date has lapsed. 7. How do I pay for Subscriptions/Service Packs at NetVarsity? The payment gateway on the site supports both online and offline transactions. You can make payments either through: - Credit Card (Both VISA & Mastercards are acceptable) for online payments. - Demand Draft/Cheque (for those users residing in India) for offline payments. 1. What is an Online Test? A test or an exam that you give through the Internet is termed as an Online Test. Online Testing at NetVarsity.com enables you to assess your performance & provide detailed scorecards of tests taken for quick self-assessment. With a flexible participation structure, Online Testing effectively measures the 'how much' of your understanding during your entire learning curve. 2. How different is an Online Test from the other regular offline tests? To attempt an Online Test, you need to logon to NetVarsity.com. Once you post your answer, an immediate feedback is given to you. In contrast, in a regular offline test, the results are declared and feedbacks are shared only after a stipulated time period. 3. Do I get any FREE Online Tests? If you are a fresh registered user, a free eLearning Suite will get activated for a period of 30 days in your LearnDesk. This will enable you to sample 3 FREE online tests on a topic of your choice along with 3 FREE Online Courses. 4. Is it mandatory for me to pay up in order to attempt Online Tests? The Online Test service is a paid service of the site. To gain access to the Online Testing service, you need to be an: * Online Course Buyer for an unlimited access to Online Tests. * Subscriptions/Service Packs Buyer for access to a selected number of Online Tests. 5. How can I pay for Online Tests? The payment gateway on the site supports both online and offline transactions. You can make payments either through: - Credit Card (Both VISA & Mastercards are acceptable) for online payments. - Demand Draft/Cheque (for those users residing in India) for offline payments. 6. Can I reattempt an Online Test? You can attempt the test any number of times within the stipulated time period. 7. Where can I see my score after attempting the test? Once you attempt the tests and click on the 'Finish button' a result matrix is displayed wherein you can see the following: a) Your score b) Your previous score(s) c) Peer Performance statistics 8.Can I see the correct answers to my incorrect questions? Yes, once you attempt the tests and click on the 'Finish button' a result matrix is displayed wherein against every question answered you get to know whether it was correct or incorrect. You also get a total score. If you wish to know the correct answers, simply click on the 'cross marked symbol'. You will be able to view the correct answer of that question. 9. Do I get an online certificate after attempting the test? No awards or certificate are awarded for attempting Online Tests on the site. This service is offered to the users to test their skill sets and assess their performance online. 10. What if in the middle of the test, I encounter an error? You have an unlimited access to online tests. If in case you encounter any error in the middle of the test, you may write to the helpdesk at Helpline@NetVarsity.com with the screen grab of the error encountered by you. 1. What is Experts Answer service at NetVarsity.com? Experts Answer is an online mentor support service through which you can get answers to your technical queries 24 hrs a day, 7 days a week in just 4 hours! Besides, you can also scan the comprehensive database of answers in the Experts Forum through the available Info Pool. 2. How can I utilise Experts Answer service? You need to pay for utilizing the services of Experts Answer. You can gain access to the unique 24*7 online mentoring service either as : * Online Courses Buyer: This will give you an unlimited access to the Expert Answers service, or * Subscriptions/Service Packs Buyer: This will give you access to a limited number of queries that you can post through the service. 3. How do I view the answers to the questions posted by the experts? You can view the answers to your questions by clicking on the "View Answers" link on the site itself. 4. Can I see all my answers on the site itself? Yes, you can see all the answers to your questions on the site itself. Simply follow the given steps: * Login to the site with your login-ID and Password * Click on the 'Experts Answer' link at you 'LearnDesk'. * Click on 'All Answers' under 'My Answers.' * Select duration and the subject under which you posted your question. All the answers will get displayed. 5. Can I get answers to the questions posted at the email ID provided on the site? No, you will not be provided the answers to the questions posted in your email ID. 6. What is the maximum number of questions that I can ask in a week? As a paid user you can ask a maximum of only 5 questions on any topic in a given week. However, if have enrolled for an Online Course, you will get an unlimited access to the Experts Answer service and this facility is available only during the course activation period. 7. Do I get any FREE quota of questions through the Experts Answer service? As a fresh/new registered user you get a FREE eLearning Suite activated in your LearnDesk. You can ask a maximum of 3 FREE technical questions in the suite through the Experts Answer service. 8. What is a requery? In case you are not satisfied with the answer provided by the online mentors in Experts Answer service, you can post the same question back to the panel for more clarity on the same. Alternatively, you can also write in to the helpdesk at Helpline@NetVarsity.com 9. How many requeries are permitted per question in Experts Answer? Only 1 requery is permitted per question 10. Why am I not able to post a question using your Experts Answer service? The Experts Answer service is a paid service hence, access will be denied if you: * Have consumed the entire quota of free Experts Answer available in your FREE eLearning Suite as a fresh registered user on the site. * Have not paid for the service on the site. * Have not paid for a course extension and your Online Course time period has expired. * Encounter an error on the site. However, in case as a paid user, you are still unable to access the service, please get in touch with the helpdesk at Helpline@NetVarsity.com 11. What if in the middle of posting a query, I encounter an error? In case you encounter any error, kindly feel free to write to the helpdesk at Helpline@NetVarsity.com with the type of error encountered by you. Besides, unless and until you do not submit your question, which means that you do not click on the submit button, your counter for posting a question will NOT increment. 1. How do I purchase an online course? In order to purchase a course or any of the Subscriptions, you need to be a registered member of the site. The payment gateway on the site supports both online and offline transactions. You can make payments through: * Credit Card (Both VISA & MasterCard are acceptable) for online payments * Demand Draft or Cheque for offline payments 2. What is the process for making an online purchase? Credit Card Purchase * Login to www.NetVarsity.com by providing your login-ID and password * Click on Online Courses/Subscriptions * Select the course/pack/subscriptions of your interest * Click on "Add to Cart" * For order confirmation view cart by clicking on the "Shopping Cart" * Complete the process by clicking on the "Confirm Checkout" * Select the payment option that is, Online and click on the "Submit" button. * A new window opens up, provide the required Credit Card details and click on "Submit". * As soon as your purchase is complete, you will receive a confirmation email through Webmaster@NetVarsity.com 3. What is the process for making an offline purchase? Demand Draft/Cheque Purchase (For offline orders, please follow the same steps as above) * Once you confirm your order and click on the "Confirm Checkout". * Select the payment option as "Demand Draft/Cheque". * Provide the details as asked for and click on the "Submit" button. * As soon as your purchase is complete, you will receive a confirmation email through Webmaster@NetVarsity.com * Don't forget to mention your LOGIN ID, you Order ID (which will be present in the Invoice emailed to you at the time of Purchase), on the reverse side of the DD/Cheque. * The Demand Draft is to be drawn in favour of "NIIT LTD" payable in New Delhi and sent to: Customer Services NIIT Ltd 8 Balaji Estate Sudarshan Munjal Marg, Kalkaji, New Delhi 110019 4. Are my credit card details secure on the site? NetVarsity uses the latest in encryption technology. The site payment gateway uses a secure pay seal service from ICICI and all your credit card information and your personal profile details are protected and safe. 5. How much time does it take for the Online Course to get activated once I have made the payment through credit card? As soon as you complete the online payment purchase process & your transaction/s is validated at the ICICI payment gateway, your Online Course is immediately activated in your LearnDesk. 6. How much time does it take for the Online Course to get activated once I have made the payment through an offline mode i.e. through a Demand Draft/ Cheque? For payments made through Demand Draft/Cheque, the course is activated in your LearnDesk within 2 hours of receiving the payment at customer service at the above-mentioned address. This will be intimated to you along with the Invoice for the order and instructions for commencing course. 7. Can I purchase a product, if I do not have a Credit card? Yes, you can purchase a product even if you do not have a credit card. The payment can be made either through cheque or Demand Draft. This facility of Offline payment is open only to the residents of India. 8. I am residing outside India but do not have a Credit Card. How can I buy? For the users residing outside India, you can make your payment only through a credit card. 9. What happens if I encounter an error after selecting the Credit card mode of payment? Once you select the credit card mode of payment and click on the submit button, you get connected to the ICICI payment gateway, which is a secure payment site. You need to enable session cookies. If you are using Internet Explorer: i) Go to Tools---> Internet Option---> Privacy and then click on the “Advanced” tab in the Privacy settings. ii) "Check" the 'override automatic cookie handling' option, iii) Check the 'Always allow session cookies' option. Once you do so clear the cache and try again. For any further assistance please free to write at Helpline@NetVarsity.com 1. What is NetVarsity's Rewards Program? NetVarsity's Rewards Program is our way of saying "thank you" for visiting and participating at NetVarsity.com and using our services. Through this service, you stand to gain points with every post course-purchase transaction on the site. In fact, at any given point of time, you can also exchange your accumulated points for fabulous discounts on our online courses and exciting gifts. 2. How can I view my Reward points? When you login to the site, your LearnDesk appears. On the left hand side of your LearnDesk page, there’s a link for ‘My Reward Points’. Just click on it and you would be able to view your quarterly statement for the Rewards points 3. Would I be able to know, the activities on which I earned reward points? Yes, you can view the reward point transaction summary, which shows the complete description of the activities performed by you on the site against which NetVarsity.com have rewarded you. 4. How do I earn Reward Points? You can begin eEarning by becoming a subscribed member of the site through a purchase of an Online Course or a Subscription offer. And, once you have bought any product from NetVarsity.com, you can begin accumulating points in your kitty with every transaction on the site. This includes participation in discussions through Global Forum, posting site feedback or visiting the site daily. In fact, you can even win points by recommending other members to visit and register at NetVarsity. 5. How are Reward Points given? When can I redeem them? The number of Reward Points you can accumulate depends on what you do on the site. You can start redeeming your points as soon as you collect a minimum of 1500 Reward Points. 6. How do I redeem my Reward Points? When you are ready to redeem your Reward Points, look up the 'How to eSpend?' page from the Rewards page. Here you will be able to select the redemption offers for you. You can redeem some or all of your Reward Points at any time. 7. Are there any restrictions on redeeming the NetVarsity Wrist Watch? Yes, the NetVarsity Wrist Watch can be redeemed only once in a calendar year. 8. Can I transfer or give my Reward Points to someone else? No. Reward Points are non-transferable. 9. Can I trade Reward Points for cash or use them for a purchase? No. Reward Points cannot be redeemed for cash. They can be used to earn discounts on repeat purchases or redeemed for items as part of the program. 10. Do I have to pay to participate in the Reward points program? No, Rewards Point Program is a FREE service and you are eligible to become a
member once you have either purchased an Online Course or opted for a
Subscription offer. 1. How can I start accessing the course? The courses are available to you under your LearnDesk. On clicking on the course title, the course window appears where you will find 2 options.. a) Go to Course Map - This link will lead you to the course content. b) Go to Tutorial - This tutorial will introduce you to the functionality of the interface being used for the courses offered at our site. Once you start accessing the course, a bookmark will get created for you. This is the 3rd option, which you will find on the welcome page of the course. Next time you can resume your eLearning from the bookmark itself. 2. What are the system requirements for accessing the course? - Microsoft Windows 95/98/NT/2000 - Microsoft Internet Explorer 4.0+ - Pentium II or Faster, with 64 MB Ram (128 MB for Optimal Playback) - Minimum screen resolution of 800 x 600 with 256 colors or more - 56 KBPS Baud modem or faster - Audio device, installed & configured - Macromedia Flash Player 5+ 3. What is the expiry date of the course? Expiry date of the course is the date on which the course will get disabled and you will not be able to access it from your LearnDesk. 4. Can I extend the expiry date of the course? Yes, you can extend the expiry date of the course by buying a course extension product, which is offered at a very minimal price. ** Course extension is not applicable on HOT Deal packs, Subscriptions/Service Packs & Project Management courses. 5. Do I get a certificate at the end of an Online Course? At the end of the Online Course at NetVarsity, you are eligible to get an eCertificate of Participation that certifies that you have completed the course. However, it does not indicate your performance level.. 6. How can I view the eCertificate? You can access the eCertificate of your Online Course by clicking on the eCertificate link available in your LearnDesk on the site.
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